Make handovers less of a scramble
Give departing employees a clear way to pass on responsibilities, decisions, exceptions, and advice for the next person.
Meet your company’s missing knowledge
Keep the know-how. Even when people move on.
Turn the experience in your team’s heads into knowledge everyone can build on. Send a private link. Let Sirca ask the questions. Keep the answers your people approve.
KNOWLEDGE INTERVIEWSIllustrative preview
SC
Sarah’s knowledge interviewFinance operations · Knowledge transfer
SIRCA ASKS
Walk me through the work you do at month-end. What’s easy to miss?
SARAH’S ANSWER
After the export, I compare the exceptions against our reconciliation sheet. The official process doesn’t include that check, but it catches reversed payments.
Recurring workflow captured
33% coverage
Employee reviews before sharing
Experience becomes shared knowledge
The things that never made it into the handbook.
The check before a payment goes out. The history behind a customer’s request. The workaround only one person knows. Capture the details that make your business work, before you need them and they’re gone.
Help the whole team learn from your experts
Make practical experience available to authorised colleagues, without asking the same specialist to explain it all again.
See where your business depends on one person
Surface possible single points of failure, manual checks, missing owners, and undocumented workarounds as people answer.
Give your AI the context your people have
Approved answers become part of Sirca’s company knowledge, so connected AI tools can draw on experience as well as documents.
Go beyond the first answer
Questions adapt to the topics already covered and ask for more concrete examples when an answer needs detail.
Keep people in control of their contribution
Employees consent, edit, and approve their answers. You choose the review process and who gets access.
How it works
Capture, review, and share what your team knows.
01
Choose what you want to learn
Pick an interview type, set a clear objective, and invite the people who know the work.
02
Let your people explain it
Each employee opens a private link and answers one question at a time. Saved answers can be resumed later.
03
Review it together
The employee checks every answer. An administrator can approve it or ask for clarification before publication.
04
Put the knowledge to work
Approved answers join Sirca, ready to be processed into useful, attributed context for authorised colleagues and AI tools.
Interview templates
Choose the right interview for the job.
Start with a focused template, add the topics that matter, and let people explain the work in their own words.
Knowledge transfer
Critical process capture
Domain expertise
Project retrospective
Incident debrief
Customer or account knowledge
A private link for each person Employee review before submission You choose who gets access
Find the right use case for your team What is a Knowledge Interview?
A guided conversation that helps an employee explain how their work actually gets done. Sirca asks focused questions, follows up where more detail would help, and turns the answers they approve into company knowledge that authorised colleagues and AI tools can use.
Who is it for?
People teams preparing a handover, operations leaders documenting a critical process, account teams passing on customer relationships, and anyone whose team relies on knowledge held by a few experienced people. You can interview one specialist or invite several people to a campaign.
Does the employee need a Sirca account?
No. Each person receives a private link to a simple interview page. They do not need to learn the Sirca admin interface, and the link does not give them access to other company knowledge.
Can employees speak their answers?
They can use their device’s built-in keyboard dictation to turn speech into text, where supported. Sirca accepts text only: it does not record or store audio and does not provide its own transcription service.
How long does it take?
You can set an expected duration of 15, 25, 40, or 60 minutes. Employees can save each answer and return through their private link before it expires. After three answers, they can finish early and review what they have shared.
What happens before answers are shared?
The employee reviews and can edit every answer, then confirms that it reflects their knowledge. Administrator review is on by default: an admin can publish the interview or return it with a request for clarification. You can also choose to publish attested answers directly as self-reported knowledge.
Who can see the knowledge?
Campaign administrators and designated reviewers can inspect the interview. For published knowledge, choose access across the organisation or a restricted audience of the participant and designated reviewers. A private interview link never grants access to the rest of Sirca.
What if someone is mistaken?
Sirca keeps track of who said what and whether it was reviewed. You can define the subjects each person knows best. An employee’s account is not automatically treated as company policy, and high confidence in understanding an answer does not make the speaker authoritative on every subject.
Can a contribution be withdrawn?
Yes. Participants can withdraw through their interview link, and administrators can withdraw published interviews. Sirca retracts the answers and their contribution to company knowledge. A fact supported by another independent source can remain; knowledge supported only by the withdrawn interview is retracted.
Is this a separate knowledge base?
No. Approved interview knowledge joins the same Sirca knowledge layer as your connected company information. Your team and connected AI tools can use it according to the permissions you set. Publication starts processing; availability in answers follows that processing.
Get started with Sirca
Start your first Knowledge Interview.
Start with one expert, one important process, and a few good questions.